Sears department stores have been a staple in Canada for several years now, even when new stores and the internet have changed our ways of buying products. The Sears service center has a very good reputation and that is why many people still shop there, because they know they will receive great service even after an item has been bought. There is also a Sears online store where you can shop and compare items, and even order them if you want. The Sears credit card can be used both on their website as well as in there stores. The Sears portrait studio is also one that has a great reputation because if you don't like the picture, you can take more and pic from all the ones that have been taken. So the Sears department store is still part of everyone's life when it comes to shopping and excellent customer service, and that is because they were able to follow the trends.